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Reimbursements are not provided in these situations.
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Unfortunately, cards will not be replaced and there is no refund.
Yes, you may purchase as many as you like.
Yes, the discount card is user-specific for seven consecutive days. It is non-transferable.
If your guest will be using the pools at the Residents Clubs at least four days during a seven consecutive day period, purchasing the $15 discount card is the most economical choice. If your guest will be using pools at the clubs only three days or less, is it best to purchase a single day pass, which is $5.00.
Yes, the indemnification form must be signed by your guests. That policy has not changed.
Yes, residents need to accompany their guests. Homeowners are responsible and liable for all acts of their guests.
Yes, your guests can visit the large swimming pools at both the Starpointe and Presidio Residents Clubs. As a reminder, the Presidio pool is heated; the pool at Starpointe is not.
Guests can enjoy the pools at Starpointe and Presidio, and the Yacht Club at North Lake. As a reminder, the Presidio pool is heated; the pool at Starpointe is not.
Yes, but your guests must first check in at Starpointe or Presidio.
No, the discount cards are not transferable.